Request Your Dates:

Our Process: You review the calendar below. Text us Requested dates. (406-220-6288) We’ll confirm and send a secure payment link. The condo is also on airbnb so our calendar is synced. You can check the airbnb calendar as well for dates.

Text Us Here

Moderate Policy:

Full refund if canceled at least 5 days before check-in 50% refund if canceled within 5 days of check-in (excluding service fees) No refund if canceled within 48 hours of check-in

Extenuating Circumstances: Cancellations due to documented emergencies or unforeseen events may be eligible for refunds outside this policy. Contact us directly.

House Rules

Maximum Occupancy

• 3 guests maximum
• Additional guests not allowed without prior approval
• Unauthorized guests may result in immediate booking cancellation without refund

Quiet Hours

• 10:00 PM – 8:00 AM
• Respect neighboring units and wildlife

No Smoking

• Smoking is strictly prohibited inside the unit
• Designated outdoor smoking areas available
• $300 cleaning fee for violation

Pets

• Not allowed without prior approval
• Unauthorized pets may result in $200 fee + cleaning costs

Parties & Events

• No parties or events allowed
• Maximum noise levels enforced

Age Requirement

• Primary guest must be 21 years or older

Property Care

You Are Responsible For:

• Treating the property with respect
• Reporting any damages immediately
• Cleaning dishes and surfaces during your stay
• Taking out trash to bins (collection Mondays)

Cleaning:

• Professional cleaning fee included in your booking
• Leave property in reasonable condition
• Do not move furniture

Damage Policy:

• You’re responsible for any damage caused during your stay
• Minor wear and tear is expected and acceptable
• Excessive damage will be charged to the payment method on file

Payment Terms

Payment Schedule:

• 50% deposit due at time of booking to secure dates
• Remaining 50% due 14 days before check-in
• Bookings made within 14 days of arrival require full payment

Accepted Payment Methods:

• Credit/Debit Card (via Stripe secure payment)
• PayPal
• Venmo
• Zelle

Security Deposit:

• $300 hold on card (released 7 days after checkout if no damage)
• Not charged unless damage occurs

Guest Requirements

Before You Book:

• Review all property details and policies
• Ask any questions before confirming
• Provide accurate guest count
• Agree to house rules

Communication:

• Respond to host messages within 24 hours
• Provide arrival time estimate
• Report any issues immediately during stay

Additional Policies

Garbage & Recycling

• Trash collection: Mondays
• Bins located in parking lot
• Compress and fold boxes
• Do not overfill bins

Septic System

• Toilet paper only – no feminine products, wipes, or paper towels
• Violations may result in plumbing fees

Utilities & Amenities

• WiFi: Password provided at check-in
• Washer/Dryer: Leave washer door open after use
• Heating/Cooling: Please don’t adjust thermostat beyond 65-75°F range

Wildlife

• Do not feed wildlife
• Store food properly
• Report bear sightings to property manager immediately

Parking

• 2 vehicles maximum
• Park in designated area only
• No RV/trailer parking without prior approval

Safety & Emergency

Emergency Contacts:

• 911 – Fire, Medical, Police Emergency
• Property Manager: 406-220-6288
• Local Sheriff: Lives first house on Holland Lake Road
• Non-Emergency: Text Mike at 406-220-6288

Safety Equipment:

• Smoke detectors in unit
• Fire extinguisher under kitchen sink
• First aid kit in bathroom cabinet
• Emergency evacuation map on fridge

Weather Alerts:

• Check weather before mountain activities
• Winter: 4WD recommended, chains may be required
• Cell service limited – download maps offline

COVID-19 & Health

Enhanced Cleaning:

• Professional cleaning between all guests
• High-touch surfaces sanitized
• Fresh linens and towels

If You Feel Ill:

• Contact us immediately if you develop symptoms
• Nearest urgent care: Seeley Lake, MT
• Cancellation may be available with documentation

Booking Modifications

Changing Your Dates:

• Contact us at least 14 days before check-in
• Subject to availability
• No fees if modified 14+ days in advance
• Within 14 days: treated as cancellation + new booking

Shortening Your Stay:

• No refunds for early departure
• Treated as completed booking

Extending Your Stay:

• Contact us – subject to availability
• Pay difference before extended dates begin

Liability

Guest Liability:

• Guests are responsible for their own belongings
• Property owner not liable for lost, stolen, or damaged items
• Guests assume all risks of outdoor activities

Property Liability:

• We maintain the property in safe condition
• Report any hazards immediately
• Follow all posted safety instructions

Reviews

We Value Your Feedback:

• Review requests sent after checkout
• Honest reviews help us improve
• We review guests as well (for our records)

Questions?

Before Booking: Email: info@swanvalleystay.com Text: 406-220-6288

During Your Stay: Text: 406-220-6288 Available 8 AM – 8 PM MT

Agreement

By completing your booking, you agree to:

• All policies listed above
• House rules and property care requirements
• Payment terms and cancellation policy
• Age and occupancy requirements